Five Major Strategies Help eBagWash Win Best Emerging Employer
Release Time:
2015-02-03 09:37
Source:
Driver China Network (Beijing)
On January 31, 2015, the "Ambition Era" Lagou.com Annual Ceremony and China's Internet Annual Best Employer Selection were held in Beijing. At the ceremony, eDaixi received the "China Internet Annual Best Emerging Employer" award presented by the conference.
With many mobile internet companies, why was eDaixi able to stand out? eDaixi CEO Lu Wenyong stated that talent is one of the most important factors supporting eDaixi's rapid development. Therefore, in building the human resource management system, eDaixi has put in great effort and careful planning. According to Lu Wenyong, eDaixi has five major initiatives in human resource management. 
First, user-first is the only evaluation criterion. At eDaixi, the only standard for assessing work effectiveness is user satisfaction; all work is guided by the goal of satisfying users and improving user satisfaction. When user satisfaction improves, all employees share the rewards.
Second, adopting a partnership system. eDaixi implements a partnership system, offering a large number of shares and stock options to employees to share and motivate outstanding staff.
Third, flat management, open and equal. Inside eDaixi, a culture of freedom, democracy, and openness is advocated, implementing flat management. eDaixi recognizes every individual as excellent and equal; there is no hierarchical relationship between leaders and subordinates. Anyone can propose suggestions and opinions on products and services, and reasonable suggestions will be adopted and executed in the shortest time.
Fourth, implementing a collaborative system. The collaborative system is not centered on leadership decisions but is user-oriented, with employees jointly negotiating to handle issues.
Fifth, fully empowering frontline employees. Frontline employees directly interact with users and are the company's image window. To improve user satisfaction, eDaixi fully empowers frontline employees by implementing the "first responsibility system." Frontline employees do not need to seek approval and have the authority to handle customer complaints on the spot, providing users with satisfactory solutions in the shortest time.
"It is precisely through these five initiatives, along with the spirit of 'openness, freedom, and equality,' that eDaixi has attracted a large number of talents, quickly formed a strong team, and provided the greatest human resource support for eDaixi's development. This has enabled eDaixi to achieve rapid growth within just over a year since its inception and gain widespread recognition from users and society," said Lu Wenyong. It is understood that eDaixi has currently received investments from Tencent, Matrix Partners, and SIG, becoming the company with the most investment in China's home service O2O sector.
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