Several Misconceptions Consumers Have About Laundry Services
Release Time:
2010-05-27 14:55
Source:
www.tjxr.org
First, any problems with the laundry sent out are the responsibility of the laundry shop. The quality of washing is affected by many factors such as textile fabric, garment manufacturing, and actual wear. Many hidden defects only become apparent after washing. Additionally, problems caused by misleading washing labels are all exposed during the washing and ironing process. It is unfair to blame the laundry shop entirely, and unwarranted compensation makes operators suffer greatly.
Second, the laundry should be returned in the same condition as when it was first purchased. After each wash, the color of the laundry may fade slightly and appear a bit worn, which is a natural phenomenon and it is impossible for it to be exactly the same as new.
Third, all stains can be removed. In fact, some stubborn stains cannot be removed, especially those that have been treated unsuccessfully at home before being taken to the laundry shop, making them even harder to handle. It is normal that some stubborn stains cannot be removed. However, efforts should be made to remove them, and improper stain removal should not cause new damage.
Fourth, no matter what kind of clothing, the laundry shop should wash it well. Some even blame, "If you can't wash well, why open a laundry shop!" This statement is inappropriate. Laundry is like medical treatment; sometimes it can cure, sometimes it cannot. There are differences in the skill levels of practitioners, but more importantly, it depends on the condition of the patient. When accepting clothes, the laundry shop should responsibly inform customers about the washing method and the expected results. If they cannot guarantee meeting the customer's expectations, they may politely refuse.
Fifth, dry cleaning is better than water washing. Some customers often request "dry cleaning" or even complain, "Why don't you dry clean for me?" In fact, dry cleaning and water washing are two different washing methods using different media, determined by the fiber characteristics and fabric shaping. This does not mean dry cleaning is always better than water washing. Some fabrics (such as artificial leather) cannot be dry cleaned. Experienced and skilled staff will carefully identify the fabric material and washing labels to choose the appropriate washing method that suits the garment fabric.
Sixth, petroleum dry cleaning is more environmentally friendly than perchloroethylene dry cleaning. This is not comprehensive. Currently, the main dry cleaning solvents in the market are perchloroethylene and petroleum, each with different functions and characteristics. The choice depends on the garment texture. There is basically no issue of which is more environmentally friendly. Using a fifth-generation fully enclosed secondary recovery dry cleaning machine meets environmental and health requirements. If open-type dry cleaning equipment is used, it is not environmentally friendly and cannot be considered green laundry.
Seventh, laundry is very simple, anyone can do it. This is a misunderstanding held by some laundry business owners or small individual shop operators. Some people accumulate a little capital and think opening a laundry shop is simple and low risk. Some husband-and-wife shops buy a washing machine and add an ironing table to start a laundry shop, thinking "laundry is simple, anyone can do it." No education, no training, and no knowledge are needed. This is a very one-sided view.
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