Shanghai Zhengzhang Industrial proudly sponsors the National Laundry and Dyeing Industry Vocational Skills Competition project
Release Time:
2019-08-21 11:12
Source:
China Laundry Information Center
The 11th National Laundry and Dyeing Industry Vocational Skills Competition Finals will be held from September 25 to 27, 2019, at the Shanghai New International Expo Center. This competition is an important part of the China Laundry Industry Conference and the 2019 China Skills Competition—National Commercial Industry Vocational Skills Competition. It is a national-level Category II competition and the most authoritative vocational skills competition in the laundry and dyeing industry. This competition has received high attention and active participation from local associations and enterprises nationwide, with enthusiastic registration in each sub-competition area. This competition includes six events: front desk service, stain removal, leather care, shoe care, garment ironing, and clothing mending. 
(Scan the QR code above to register for the skills competition)
Laundry front desk service receptionists are the service hub for customers. Professional knowledge, service attitude, dispute resolution, and more directly affect the store's service operations. The front desk reception in a laundry should be distinguished from front desk service personnel in other industries; it is professionally led, integrating expertise into service, presenting rigid and dull content in a way that customers can accept, thereby gaining their trust and accepting the laundry's service. It has been proven that many washing accidents in the laundry industry depend on the front desk, so the front desk is crucial in service industry operations. This requires a qualified front desk service staff to have good communication skills, a responsible work attitude, solid professional skills, and reasonable dispute resolution abilities. Therefore, the 11th National Laundry and Dyeing Industry Vocational Skills Competition has set up a front desk service event. The exam consists of a 20-minute closed-book theory test and a real-scene simulation operation. Contestants are timed to receive clothes brought by customers and fill out clothing receipt tickets. The assessment includes: standardized clothing receipt, fabric identification, washing method selection, clothing condition description, post-wash effect explanation, and service awareness.
Equally noteworthy as the competition content are the honorary title sponsors of the six major competition events. Because the title sponsors of previous competitions have all been well-known and reputable outstanding enterprises, today we unveil the mystery of the title sponsor of this front desk service skills competition, Shanghai Zhengzhang Industrial Co., Ltd.
Competition Organizing Committee Secretariat Contact Information
Address: No. 45 Fuxingmennei Street, Beijing (100801)
Phone: 010-66094020 66094022
Website: www.chinalaundry.cn
Q Q: 247616062
Email: chinalaundry@vip.163.com
Shanghai Zhengzhang Industrial Co., Ltd.
"Zhengzhang" was founded in 1925 and is located at No. 600 Huaihai Middle Road in a bustling area. In its long history, "Zhengzhang" is the only enterprise on Huaihai Middle Road that has not changed its original location or business scope since its opening. In China, "Zhengzhang" is synonymous with high-end laundry. As early as 1936, it introduced the first advanced foreign dry cleaning machine in China. The laundry company of that time has now become a "China Time-honored Brand" enterprise, retaining traditional services such as mending, washing, ironing, and leather care, while also integrating modern washing and ironing equipment, luxury goods care, household kitchen and bathroom, and bedding care product production and sales into a multifunctional comprehensive enterprise. The company owns advanced large-scale automated production lines. 
The system equipment offers 4-hour quick wash and 24-hour day and night service, providing on-site washing and supreme service experience. There are also laundry skill masters, chief technicians, and Shanghai craftsmen stationed in the store to provide exquisite washing and care for clothing and luxury goods.
The company has repeatedly won the Shanghai Famous Trademark and Shanghai Brand titles; received the 2016 Shanghai Green Supply Chain Outstanding Case Industry Pioneer Award; and has been recognized as a "Specialized, Refined, Distinctive, and Innovative" small and medium-sized enterprise in Shanghai.
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