Shenyang Laundry and Dyeing Association Launches "Brighten the Small Window" Service for "Major Livelihood" Campaign
Release Time:
2012-02-02 10:50
Source:
Shenyang Laundry and Dyeing Association
春节前对洗衣行业来说是一年生意最旺的季节,沈阳市洗染协会及各会员单位为了让顾客干干净净过新年,开展了擦亮“小窗口” 服务“大民生”活动,提高服务质量,热情、周到的为顾客服务,宁让自己吃苦,也要让顾客满意。
一是提高洗涤质量。结合贯彻去年12月商务部颁发的“两个标准”,洗要达到洁净平整特透亮,无渍无损无异味。熨要做到挺括流畅很服帖,水花亮光全不见。染要做到着色纯正光泽好,不花不绺没浮色。。
其次是提高服务质量。做到微笑服务,您好、请坐、请稍等、再见,文明用语不离口,旺季,服务质量不打折。
三是方便顾客,拓宽服务领域和渠道。东方白鸽洗衣有限公司急顾客之所急,之所想,开展预约服务、上门服务、加急服务、延时服务、特殊的贵宾式服务、零星的免费服务等。让市民高高兴兴,干干净净过新春佳节。
沈阳市洗染协会
2012年2月1日
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