Shanghai Laundry and Dyeing Industry Association Formulates 2010 Work Plan
Release Time:
2010-02-02 13:45
Source:
www.chinalaundry.cn
2010 is an important year for Shanghai to host the World Expo and also the final year of the Eleventh Five-Year Plan. Our association will follow the unified deployment of the Municipal Party Committee, focusing on the World Expo and supporting it as key work. We will work together with member enterprises, concentrate on key tasks, strive to improve the service quality level of the laundry and dyeing industry, and better serve domestic and foreign guests.
1. Improve the reception service level of laundry and dyeing industry windows
The reception service level of Shanghai's laundry and dyeing industry windows still has a considerable gap compared with developed countries. To welcome the Shanghai World Expo, it is urgent to improve the reception service level of Shanghai laundry enterprises' windows. We need to strengthen the service reception training for sales staff, inspect and implement the "Etiquette Standards for Laundry and Dyeing Industry Sales Staff," and evaluate laundry industry window enterprises according to the requirements of the World Expo Window Service Command. The six evaluation indicators for the World Expo are: environment and facilities, demeanor and appearance, work attitude, responsiveness, World Expo work measures, and embodiment of World Expo spirit. The first four indicators reflect the service capability and quality changes of enterprises in the World Expo action, and the last two indicate the degree of enterprise participation in the World Expo.
2. Assist in hosting the 2010 China International Laundry and Dyeing Industry Exhibition and Franchise Chain Exhibition in Shanghai
In September 2010, the China International Laundry and Dyeing Industry Exhibition will be held in Shanghai. The organizers are the China Commercial Federation and New Union Exhibition Service Co., Ltd. The Shanghai Laundry and Dyeing Industry Association is a co-organizer. We must do our best, overcome difficulties, and prepare well in advance to make this laundry and dyeing industry exhibition wonderful and successful.
In March 2010, a franchise chain exhibition will be held at the Shanghai Exhibition Center. The organizer is the Shanghai Chain Operation Industry Association, and the Shanghai Laundry and Dyeing Industry Association is a co-organizer. We should mobilize laundry franchise chain enterprises to actively participate, expand influence, and increase visibility.
3. Organize activities to promote new equipment, new chemicals, and new technologies in the laundry and dyeing industry
Focusing on the goal of energy saving and emission reduction, our association will continue to hold promotion activities for various new equipment, new chemicals, and new technologies in the laundry and dyeing industry. Our association's three professional committees—"Hotel Laundry," "Dry Cleaning Chain," and "Linen Washing"—will organize various activities according to their characteristics.
4. Serving member enterprises and the government is the purpose of the association
Our association will persistently serve member enterprises and government departments, do practical things for enterprises, continue to handle the application and issuance of truck passes well, continue to do a good job in laundry item appraisal and dispute coordination, and continue to recommend laundry technical talents. We will continue to provide consulting services for business openings, equipment, and chemicals, continue to publish "Shanghai Laundry Information" and conduct industry statistical technical training, and continue to complete various tasks entrusted by government departments.
5. Strengthen industry self-discipline and regulate industry behavior
After the local standard of Shanghai laundry and dyeing industry "Shanghai Laundry and Dyeing Industry Service and Quality Standards" is approved and promulgated, our association will strengthen publicity and require member enterprises to implement it. In 2010, our association will complete the drafting of laundry and dyeing industry standards entrusted by the Laundry Professional Committee of the China Commercial Federation and revise two industry standards: "Laundry and Dyeing Industry Service Quality Requirements" and "Laundry and Dyeing Industry Service Operation Specifications."
6. Organize member enterprises to visit, study, and inspect
Organize member enterprises to visit the 11th China International Laundry and Dyeing Industry Exhibition and Franchise Chain Exhibition; organize member enterprises to visit, study, and exchange with peers from other provinces and cities and foreign laundry and dyeing industry peers to broaden ideas and improve skills.
Contributed by Shanghai Laundry and Dyeing Industry Association
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