Speech by President Zhang Zhigang at the China Laundry and Dyeing Industry Awards Ceremony in Shanghai
Release Time:
2012-09-28 13:57
Source:
China Laundry Information Center
Distinguished guests, ladies and gentlemen:
Good afternoon, everyone! Today, we gather in Shanghai with outstanding representatives from the national laundry and dyeing industry and international peers to participate in the inaugural "China Laundry and Dyeing Industry Awards Ceremony" hosted by the Laundry and Dyeing Professional Committee of the China General Chamber of Commerce. We are here to discuss major matters to promote the sound and rapid scientific development of China's laundry and dyeing industry. First, on behalf of the China General Chamber of Commerce, I warmly welcome and sincerely greet the advanced units, outstanding individuals, and all guests attending the conference!
Since the "Twelfth Five-Year Plan," the country has highly valued expanding domestic demand, promoting consumption, and benefiting people's livelihood as long-term strategic policies for economic development. Commercial service enterprises are closely related to the daily lives of the general public. The quality of service directly affects consumers' quality of life and physical and mental health, relates to the sustainable and healthy development of China's commercial service industry, and is closely linked to the overall quality improvement of the commercial service workforce. Through extensive "Serving the People, Striving for Excellence" activities, a large number of leading enterprises and figures in quality service have been cultivated, along with many branded stores, branded counters, and outstanding individuals. They create excellence in the ordinary, realize extraordinary honor and dreams through honest labor, and actively contribute to expanding domestic demand and promoting consumption. This is the China General Chamber of Commerce's concrete response and implementation of the Ministry of Commerce's "2012 Quality Service Activities in the Commercial Service Industry." We thank them, pay deep respect to them, and hope that through our joint positive efforts, we can make quality service activities a brand project voluntarily participated in by enterprises, voluntarily practiced by employees, and widely satisfied by society.
Since the launch of the National Commercial Service Industry Quality Service Activities in May this year, our China General Chamber of Commerce system has carried out themed activities such as badge wearing, vocational skills competitions, service skills exchanges, consumer interactions, and promotion of enterprise quality service and exemplary deeds according to its characteristics and realities, playing a positive role in promoting the overall level of the commercial service industry. The awards ceremony organized by the Laundry and Dyeing Professional Committee is the best example. After the Ministry of Commerce's launch ceremony, they organized the signing ceremony of the "National Laundry and Dyeing Industry Integrity Service Convention," where leaders of 10 nationally renowned laundry and dyeing enterprises signed the convention solemnly, marking the start of the laundry and dyeing industry's quality service activities themed "Laundry and Dyeing Beautify Life, Quality Creates the Future." Through a series of activities such as the "National Laundry and Dyeing Industry Well-Known Brand Survey," "National Laundry and Dyeing Industry Outstanding Managers," and the "2012 National Laundry and Dyeing Industry Knowledge Competition," standards are promoted, technical training is conducted, and brand, product, and manager evaluations and laundry service standards are integrated into laundry and dyeing service activities, striving for practical work, diverse forms, brilliant achievements, and fruitful results.
Ladies and gentlemen: The modern laundry and dyeing service industry has rapidly grown since the reform and opening up, with huge potential and broad prospects, involving millions of households as a livelihood project. Workers in the laundry and dyeing industry are creators of a better life. This year is an important year for implementing the "Twelfth Five-Year Plan" and a crucial opportunity to accelerate the development of China's service industry. The Laundry and Dyeing Professional Committee has made many positive and effective contributions to the industry's development and construction. They act consciously and work solidly in the commercial service industry's quality service activities of "highlighting standards, services, and commitments; competing in skills, quality, and contributions; striving to create windows satisfying the public, quality service brands, and outstanding service models." The China General Chamber of Commerce fully affirms the work of the Laundry and Dyeing Professional Committee, will fully support its work, and has been striving to enable the national laundry and dyeing industry to achieve more at this new historical starting point!
Ladies and gentlemen: General Secretary Hu Jintao pointed out: "Focusing on economic construction is the key to national prosperity, and development remains the key to solving all problems in our country. In contemporary China, adhering to development as the hard truth essentially requires adhering to scientific development. We must shift the focus of promoting development to improving quality and efficiency, strive to stimulate new vitality among various market entities, and continuously enhance long-term development momentum." We should take General Secretary Hu Jintao's speech as guidance, base ourselves on improving industry service quality and efficiency, motivate and mobilize the enthusiasm, initiative, and creativity of all industry practitioners, and do well in all our laundry and dyeing service work. I believe that with the country's attention, the care and support of governments at all levels and relevant departments, the guidance of recognized brand units and advanced individuals, and the joint efforts of representatives and colleagues in the laundry and dyeing industry, under the guidance of the Ministry of Commerce and the leadership of the Laundry and Dyeing Professional Committee of the China General Chamber of Commerce, the laundry and dyeing industry will surely achieve new and greater development. Thank you all!
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