Strengthen industry self-discipline and protect consumers' legitimate rights and interests
Release Time:
2010-01-22 18:49
Source:
To study and implement the "Special Provisions of the State Council on Strengthening the Supervision and Administration of Food and Other Product Safety," the State Administration for Industry and Commerce held a "Consumer Rights Protection Training Course in the Service Sector" in Zhuhai from November 14 to 19, 2007. During the meeting, leaders of the State Administration for Industry and Commerce and experts from various fields gave special lectures on topics such as the situation, tasks, and current work of consumer rights protection in the service sector, as well as the basic theories and legal framework of administrative protection of consumer rights in the service sector.
The Professional Committee of Laundry and Dyeing of the China General Chamber of Commerce was also invited to send Executive Deputy Director Wang Houzeng to participate in the meeting, where he delivered a speech titled "Strengthening Industry Self-discipline and Safeguarding Consumers' Legitimate Rights and Interests." The speech covered five aspects: the close relationship between the laundry and dyeing industry and people's lives; protecting consumer rights as the foundation for the survival and development of the laundry industry; the promulgation and implementation of the "Laundry Industry Management Measures" which standardized the operation and services of the laundry industry; studying, publicizing, and implementing the "Laundry Industry Management Measures" to do a good job in protecting consumer rights; and the need to protect both consumers' and operators' legitimate rights and interests.
During the meeting, Comrade Wang Houzeng also communicated with the participants and listened to their opinions and suggestions on how the laundry service industry can carry out consumer rights protection.
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